Privacy Policy

Introduction

Look, we get it - nobody actually enjoys reading privacy policies. But here at Tavrix Adventures Architecture, we've been designing spaces in some pretty remote locations since 2018, and we've learned that trust matters. So we're gonna be straight with you about what info we collect and why.

This policy covers everything we do at Tavrix Adventures Architecture, operating out of Vancouver, BC. If you're browsing our site, reaching out for a project consultation, or just checking out our latest wilderness lodge designs, this applies to you.

What Information We Collect

We're not in the business of hoarding data - we only grab what we actually need to do our job and serve you better.

Personal Info You Give Us

• Contact details - name, email, phone number when you reach out via our contact form
• Project specifics - location preferences, budget ranges, timeline expectations
• Business info if you're representing an organization or resort company
• Correspondence records - emails, call notes, meeting summaries about your adventure facility project

Technical Stuff We Automatically Collect

• IP addresses and browser types - standard web stuff, helps us troubleshoot issues
• Pages you visit and how long you hang out on each one
• Device info and screen sizes - we optimize for mobile since lots of our clients check us out from trail sites
• Referral sources - where you found us, whether that's Google or another site

How We Use Your Information

We're not gonna sell your email to some random marketing list. Here's what we actually do with your data:

• Project Communication: Responding to your inquiries about adventure resort designs, eco-tourism facilities, or mountain retreat planning
• Service Delivery: Managing ongoing projects, sharing design updates, coordinating site visits to remote locations
• Portfolio Development: With your explicit permission, we might showcase completed projects (we always ask first)
• Website Improvements: Understanding which project types get the most interest helps us create better content
• Legal Compliance: Meeting Canadian privacy laws and professional architecture regulations
• Occasional Updates: Sharing new project completions or industry insights - but you can opt out anytime

Cookies and Tracking

Yeah, we use cookies - but not the delicious kind you'd want after a long hike. These are small files that help our website work better.

Most browsers let you control cookies through settings. Just know that blocking all cookies might make some features wonky.

Data Security

We've designed facilities in some challenging terrain where security matters - same mindset applies to your data. We use industry-standard encryption, secure servers, and regular backups.

Our team's trained on data protection, and we limit access strictly to folks who need it for your project. That said, no system is 100% bulletproof - if there's ever a breach, we'll let you know immediately.

We work with trusted third-party services for things like email hosting and file storage - all Canadian-based providers who meet PIPEDA requirements.

Information Sharing

We're pretty protective of your info. We don't sell or rent it to anyone. Here's the limited situations where we might share:

• Project Partners: Engineers, contractors, environmental consultants who're directly involved in your adventure facility design
• Legal Requirements: If Canadian law or a court order requires it
• Business Transfers: In the unlikely event we're acquired or merged (your data would transfer with appropriate protections)
• With Your Consent: Such as featuring your completed project in our portfolio or at industry conferences

All our partners sign confidentiality agreements - especially important when we're working on unique adventure resort concepts.

Your Rights

Under Canadian privacy law (PIPEDA), you've got some solid rights:

To exercise any of these rights, just shoot us an email at info@tavrixadventures.info - we'll respond within 30 days.

Data Retention

We don't keep your info forever. Here's our general approach:

• Active Project Data: Duration of the project plus 7 years (standard for architecture firms in Canada)
• Inquiry Information: If you reach out but don't proceed with a project, we keep basic contact info for 2 years
• Marketing Lists: Until you unsubscribe or we notice you haven't engaged in 3 years
• Website Analytics: Aggregated data kept for 26 months

After these periods, we securely delete or anonymize your data unless there's a legal reason to keep it longer.

Third-Party Links

Our website might link to other sites - maybe a manufacturer of sustainable building materials or an environmental certification organization. Once you click away from tavrixadventures.info, this privacy policy doesn't apply anymore.

We try to only link to reputable sources, but we're not responsible for their privacy practices. Check out their policies separately if you're concerned.

Children's Privacy

Our services are geared toward businesses and organizations planning adventure facilities - not really kid stuff. We don't knowingly collect information from anyone under 16. If we discover we've accidentally gathered data from a minor, we'll delete it promptly.

Changes to This Policy

Just like building codes evolve and sustainability standards get updated, we might need to tweak this privacy policy occasionally. When we do, we'll update the date at the top and post the new version here.

For major changes that significantly affect how we handle your data, we'll send an email notification to folks on our contact list. Otherwise, it's on you to check back periodically - maybe when you're browsing our latest adventure park designs.

Questions or Concerns?

If something in this policy isn't clear, or you've got privacy concerns about how we're handling your information, don't hesitate to reach out. We're here to help.

We aim to respond to all privacy-related inquiries within 5 business days.